Shipping policy

Please review the information below regarding order processing, shipping methods, delivery estimates, tracking, cancellations, and returns.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During high-volume periods (promotions, holidays, or unforeseen circumstances), processing times may be extended. We will notify you if significant delays occur.

Your applicable shipping rate will be displayed at checkout after you enter your delivery address and before payment.

Delivery time starts after the order has been shipped.

⚠️ Delivery times are estimates only and may vary due to customs, weather, or carrier delays.

International orders may be subject to customs duties, VAT, or import taxes.
These fees are the responsibility of the customer unless stated otherwise at checkout.
Lizind is not responsible for customs delays.

If delayed, please allow extra transit time before contacting support.
If confirmed lost, contact us within 30 days of the estimated delivery date.

Possible resolutions:

Packages marked “delivered” may require additional verification if reported missing.

After processing/production/shipment preparation begins, cancellation may no longer be possible.

If not cancellable, the order will follow our Return & Refund Policy.

You may be eligible for a refund, replacement, or other resolution if:

For full details, see: Returns & Refunds

Customers are responsible for providing accurate shipping details.
Lizind is not responsible for delays or extra costs due to incorrect or incomplete addresses.

Lizind
12540 SW Leveton Dr. #E6281
Tualatin, OR 97062
United States